E-commerce worksheet & questionnaire

This Questionnaire presents a series of questions that will provide you with the information you need to get started selling products over the internet.

This Questionnaire session covers the following topics:

  1. General Information
  2. Current website and hosting review
  3. Integration requirements with website
  4. Define products / services to be listed and sold with the online storefront
  5. Define scope of product data and criteria
  6. Define internal resources and existing product data
  7. Target Users
  8. Billing through the Online Store
  9. Current merchant status and credit card processing methods

Please fill out the following worksheet / questionnaire:

 

* denotes required field

 

» General Information
Company name:
Contact name:*
Contact Email:*
Contact phone:*


Briefly describe the industry your company identifies most closely with:


Briefly describe the user group that will be using this online storefront:


» Current website and hosting review

Do you have a current website?
yes no
If YES...
What is your website address?
What is the name of your hosting company?
How much is your annual hosting bill?

Please review our hosting requirements. This is what we require from every ISP that we agree to work with on developing dynamic web applications. If your ISP does not offer this level of services please contact us for hosting packages to explore your hosting solution requirements.

Please provide an email address for your existing web development company:
 


Does your website fall into any of these categories?

Educational
E-commerce
Small Business
Informational
Online Brochure
If NO...
For a complete website proposal for redesigning your website please visit the Planning your website Questionnaire (*Links will open in a separate window)
Are you currently selling products online?
yes no
If  YES...
What language or application is your current cart designed in?
What type of database does your online store access?
Does the data need to be imported from your existing web store into a new system?
yes no
Please describe your existing shipping requirements and methods for this online store:
If NO...

Before you contact anyone for a merchant account you should have a registered business (throughout the government) and a business bank account.
 Recommended Merchant Account Providers:


» Integration requirements with website

Does this web store need to be seamlessly integrated with the rest of the existing website?
yes no
What language is your existing website designed in?
Who is your existing web developer?
Do you currently have access to your website via FTP?
yes no


» Define products & services to be listed and sold
   with the online storefront
Briefly describe your product line or service industry:

What is the price range of your product(s) or service(s)?


Do you sell your products on a wholesale or privileged users level. This would involve alternate product pricing depending on user login.
yes no
Please describe your wholesale or privileged users requirements:


» Define scope of product data and criteria
How many products or unique services does your company provide?
A single product or service
1 - 10
10 - 50
50 - 200
200 - 1000
more than 1000

Briefly describe the hierarchy or categories of products:

Describe what type of options these products need: (example: color, size, features)

Describe what images are required for each product: (standard setup is thumbnail & primary image):


» Define internal resources and existing product data
Do you have in an in-house resource designated to manage the ongoing maintenance and initial setup of the web store product information?
yes no

Please provide an email address to direct product and web store questions to:
 

Please describe the volume and completeness of product data:

What format is this data in?

How often do you foresee needing to add or update your product or service inventory?
 


» Target Users
Briefly describe the demographic of users that will be visiting the online store:


What is the strongest selling format of your product?

Image based advertisement
Text description & verbiage
Special Deals
Up-sell Options
Other, please specify
   
Where geographically will you be marketing these products to?

Canada
Canada & the US
US only
International (everywhere)
» Billing through the Online Store

Online store preferred payment method:

Credit Card
Cheque
Money Order
Online Transaction


» Current merchant status and credit card
    processing methods
Do you currently have credit card processing running at your storefront or business location?
yes no
If YES...
Briefly describe your existing credit card transaction methods:



 

What is your preferred

web store credit card

transaction provider?

Paypal

2checkout.com

Trust Commerce

iPayment.com

Authorize.Net

Sec Pay

Psigate

Other, please specify
 
Do you currently have a merchant account set up?
yes no
If YES...
Briefly describe your existing merchant account:
If NO...
Briefly describe your preferred merchant account provider:



 

To properly assess your needs and online store requirements, please contact us

NewMedia Consulting can assist with all of your needs!
Keep it simple...
contact us for further information and we will guide you through it



Traffic Stats, Site Monitoring, Search Engine Submission....